Shipping Policy

Effective Date: August 2, 2026

Thank you for shopping with Faith & Fallow Company! We are committed to providing quality products and a smooth shopping experience.

Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully received.

During holidays, sales, product launches, or periods of high order volume, processing may take a little longer. If there is a significant delay, we will make reasonable efforts to notify you.

Shipping Times

Most orders are delivered within approximately 5–12 business days after processing.

Please understand that shipping times are estimates and are not guaranteed. Delivery times may vary depending on the destination, shipping carrier, weather, holidays, customs, and other circumstances outside our control.

Shipping Costs

Shipping charges will be displayed at checkout before you complete your purchase.

From time to time, Faith & Fallow Company may offer free shipping promotions or other shipping discounts. Promotional shipping offers may have specific terms and exclusions.

Tracking Information

Once your order has shipped, you will receive tracking information when available.

Please allow 24–72 hours for tracking information to update after the shipment has been processed by the carrier.

Multiple Items in an Order

Because we work with fulfillment and supplier partners, items purchased in the same order may occasionally be shipped separately and may arrive at different times.

You will not be charged additional shipping simply because your order arrives in multiple packages unless otherwise stated at checkout.

Lost, Stolen, or Delayed Packages

Faith & Fallow Company is not responsible for packages that are delayed, lost, or stolen after being confirmed as delivered by the shipping carrier.

If your tracking information indicates that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location. You may also contact the shipping carrier directly to file a claim.

If your package is delayed or appears to be lost in transit, please contact us so we can help determine the appropriate next steps.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order has not yet shipped and you notice an incorrect address, please contact us as soon as possible. We will do our best to update the address before shipment, but we cannot guarantee that changes can be made after an order has been processed.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to reship the package.

International Orders

At this time, international shipping availability may vary by product and destination.

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country. These charges are not controlled or collected by Faith & Fallow Company unless specifically stated at checkout.

Shipping Restrictions

Certain products may have shipping restrictions based on destination, supplier requirements, carrier limitations, or applicable laws and regulations.

If an item cannot be shipped to your location, we will contact you regarding available options.

Contact Us

If you have questions about your order or shipping, please contact us through the Contact Us page on our website.

Please include your order number so we can assist you as quickly as possible.

Thank you for choosing Faith & Fallow Company. We appreciate your business and are grateful to have you shop with us!